When you sign up, an email confirmation is sent to the address you used. This step is required to activate your account and access events.
How to confirm my address
- Open your inbox (the one you used to sign up)
- Look for the email titled « Confirm your address — ShadowPass »
- Click the « Confirm my email » button
- You're redirected to ShadowPass: your account is activated
I didn't receive the email
- Check your spam / junk / promotions folder
- Delivery can take 2 to 3 minutes
- Make sure you entered your address correctly when signing up
- From the login page, click « Resend the confirmation email »
The confirmation link is valid for 72 hours. After that, you'll need to request a new one from the login page.
My email is wrong at sign-up
If you used the wrong address, create a new account with the correct address and write to us at support@shadowpass.digital so we can delete the incorrect account.