These Terms of Service govern access to and use of the ShadowPass platform (site, app and related services). Creating an account, registering for an event or using the Service constitutes full acceptance of these terms.
1. Purpose and definitions
ShadowPass is a SaaS platform for managing dance events (battles, jams, festivals): ticketing, registration, check-in, tournament brackets, points system, rankings and dancer profiles.
- Organizer: a user who creates and manages events and organizations.
- Participant: a user registered for one or more events, with a dancer profile where applicable.
- Content: any data, text, image or information published through the Service.
2. Acceptance
Using the Service constitutes acceptance of these Terms. The user declares that they are of legal age or have the authorization of a legal guardian. In case of disagreement, they must refrain from using the Service.
3. Account and security
- Provide accurate information at sign-up (email, or Google sign-in).
- Remain responsible for the confidentiality of their credentials and for the activity on their account.
- Report any unauthorized use without delay.
- The publisher may suspend an account in case of a breach of these Terms.
4. Subscriptions, plans and payments
- Several plans (Free, Starter, Pro, Business) with distinct quotas and features.
- Payments processed by Stripe and PayPal; no bank card data is stored by the publisher.
- Automatic renewal based on the chosen billing period until cancelled by the user.
- Prices in euros, subject to revision; any change is communicated before it takes effect.
- Except where required by law, amounts paid for a period already started are non-refundable.
5. Organizer obligations
- Accurate information about their events (dates, venues, prices, categories, format).
- Compliance with regulations applicable to event organization and ticketing.
- Processing of participant data in accordance with the GDPR.
- Not misusing the Service or infringing on participants' rights.
6. Anonymity and participant data
- ✅ Public: dancer name and crew (rankings, search, organizer views).
- ❌ Private: legal name and email address, reserved for management and contact purposes.
7. Acceptable use
The user shall not, in particular:
- Post unlawful, defamatory or hateful content, or content infringing third-party rights.
- Access third-party data or accounts, or bypass security measures and quotas.
- Disrupt the Service (overload, injection, mass scraping, unauthorized automation).
- Use the Service for fraudulent or unlawful purposes.
8. Intellectual property
The Platform, its structure, trademarks, logos and source code remain the exclusive property of the publisher or its licensors. The user retains ownership of their content and grants the publisher a non-exclusive license limited to the technical operation of the Service (display, rankings, backup).
9. Personal data (GDPR)
Data is processed in accordance with Regulation (EU) 2016/679 (GDPR). Purposes, legal bases, retention periods and how to exercise your rights are detailed in the Personal Data Policy. You may delete your account at any time.
10. Availability and liability
- The Service is provided "as is"; the publisher makes reasonable efforts without guaranteeing absolute continuity.
- The publisher is not liable for indirect damages or for content posted by users or organizers.
- To the extent permitted by law, liability is capped at the amounts paid over the previous twelve months.
11. Suspension and termination
The user may stop using the Service and delete their account at any time. The publisher may suspend or terminate access in case of a breach of these Terms, fraud or a risk to the Service, following notice where applicable.
12. Changes to these Terms
The publisher may amend these Terms for legal, technical or business reasons. Users are informed of material changes; continued use of the Service constitutes acceptance of the updated version.
13. Governing law and jurisdiction
These Terms are governed by French law and, where applicable, European Union law. Failing an amicable resolution, any dispute falls under the jurisdiction of the French courts, subject to mandatory rules protecting consumers. Consumers may resort to mediation and to the European online dispute resolution platform.